TERMS OF USE

Compliance with the Terms of Sale

1.1. The Terms of Sale shall be valid for MAJESTIK-PLUS OÜ (reg. No. 12907797, VAT: EE101817558) and Clients (hereinafter referred to as “the Client”) of the online store www.wine-craft.eu. Exchange of goods shall be performed on legal grounds.

1.2. The Client may be any individual, who has reached the age of majority and has the necessary funds to pay the cost of an Order, and legal entities.

1.3. The general terms of sale may not contradict the provisions of the Laws in force in Estonia and, if necessary (in case of dispute or missing information), may be amended.

1.4. In addition to these general terms of sale, the relationship between the Client and MAJESTIK-PLUS OÜ shall be regulated by the following: information about goods, price list, purchase information and other necessary data.

1.5. MAJESTIK-PLUS OÜ reserves the right to change the terms for and prices of goods unilaterally in order to increase operating efficiency, competitiveness, further development, extension of or change in the range of goods. Changes in the terms for and prices of goods, as well as other amendments, shall come into force once the information contained on the official website www.wine-craft.eu has been changed. If the Client made an Order before amendments to the terms come into force, the Order shall be transferred to the Client in accordance with the previous terms, unless otherwise provided by the Law.

1.6. The relationship between MAJESTIK-PLUS OÜ and the Client, who wishes to make a transaction to purchase goods through the online store www.wine-craft.eu, shall be regulated by the terms described herein. At the time of placing an Order and making a prepayment, the Client shall confirm that he or she has read and agreed with these terms of sale.

Prices at www.wine-craft.eu

2.1. www.wine-craft.eu is an online store of MAJESTIK-PLUS OÜ. Prices for goods being sold are given in EUR and do not include delivery (unless otherwise specified).

2.2. Prices for goods being sold include VAT (20%).

2.3. The cost of delivery of goods depends on the method chosen to deliver the Order to the Client.

2.4. MAJESTIK-PLUS OÜ reserves the right to regulate prices. For the Client, prices indicated on the official website of the online store www.wine-craft.eu shall be valid at the time of purchase.

Cart and purchase procedure

3.1. The client adds the goods to the cart when clicking the “Add to Cart” button.

3.2. Adding to the cart does not oblige the Client to make a purchase.

3.3. The Client can change the volume of the desired ordering cart by adding to and removing items from it.

3.4. Prior to confirmation of payment, the goods placed in one Client’s cart may be purchased by another Client.

3.5. To complete a purchase, it is necessary to click the “Complete Order” button.

3.6. When placing an order, the Client shall choose the method and form of payment and delivery and control the correctness of the Recipient’s and the Payer’s data.

3.7. The speed of order processing depends on the accuracy of the information provided by the Client. After clicking the “Send Order” button, an invoice is automatically issued to the Client’s email address for prepayment, referring to the name specified by the Client. In cases where the Client is a different legal entity, the purchaser shall provide additional data.

3.8. The contract of sale shall be deemed concluded after the Client has paid the entire amount of the Delivery Order. After that, employees of MAJESTIK-PLUS OÜ will complete the Order and send the Order to the Client through the chosen delivery method.

Payment for the ordered goods

4.1. Payment for the Ordered Goods is possible in the following ways:

4.1.1. by direct money transfer from the Client's account to an account of MAJESTIK-PLUS OÜ (based on the prepayment invoice),

4.1.2. The order will be canceled, if within five (5) business days no payment has been received on the current account of MAJESTIK-PLUS OÜ.

Delivery and transfer of goods

5.1. After the Contract has entered into force (in accordance with clause 3.8 and provided that clause 1.6 is fulfilled), the goods will be shipped to the address specified by the Client in the order.

5.2. The Client can either directly or indirectly, through a shipping company, collect the goods from a warehouse of MAJESTIK-PLUS OÜ, which is located at: Narva, Ida-Virumaa, Eesti.

5.3. The Client can choose one of the following delivery methods:

5.3.1. Delivery by a shipping company throughout mainland Estonia or to the islands of Saaremaa and Hiiumaa as well as to the countries of the European Union.

5.4. MAJESTIK-PLUS OÜ reserves the right to make changes to the delivery methods.

5.5. When changing the place of delivery of goods, MAJESTIK-PLUS OÜ asks the Client to inform new data as soon as possible. If goods are sent, then it is no longer possible to change the place of delivery.

5.6. If employees of MAJESTIK-PLUS OÜ have shipped a purchase, a respective notification will be sent to the Client’s email address.

Cancellation and return of goods

6.1. MAJESTIK-PLUS OÜ has the right to cancel the Client’s order if the invoice is not paid within 5 calendar days or within the payment period specified by the Client.

6.2. If the goods are not suitable or do not meet the Client’s expectations, then they may be returned within 14 calendar days upon receipt. The goods to be returned shall be intact, unused, bear labels and be neatly packaged in their original packaging. Money for the returned goods will be credited to the Client’s bank account within 3 business days, but no later than 30 business days upon receipt of the goods by MAJESTIK-PLUS OÜ. To return the goods, the Client shall send a relevant message to the email address info@wine-craft.eu.

6.3. The cost of returning the goods shall be covered by the purchaser.

6.4. If the Client wishes to exchange the goods for other goods or the same goods of a different size, then the Client shall pay postage for the goods being returned. Postage for shipping new or replaced goods shall be paid by the Client.

6.5. MAJESTIK-PLUS OÜ shall pay the costs for returning the goods, if the goods have defects that could not be detected by external examination and that did not occur when the package was being opened or if the goods do not match the ordered ones.

Warranty and return of non-compliant goods

7.1. According to the Law of Obligations Act (Chapter 11, paragraph 218, p. 2), the Client shall have the right to make claims within two years upon receipt of goods. If a defect is detected within the first six months, it is assumed that it was already present at the time of purchasing the goods. The nature of the defect shall be determined by the seller.

7.2. If a defect is of technological nature, then the Client may ask for the goods to be repaired, and in the event of inefficiency or impossibility of repair, ask for the goods to be replaced. Refund may be requested if replacement is not possible within a reasonable time due to the lack of suitable goods (Law of Obligations Act, Chapter 11, paragraph 222, p. 1)

7.3. If an unexpected defect appears, the Client shall send an e-mail to info@ursula.ee providing the following information: name and contact details of the Client; date of complaint; a defect detected on the goods; claims against MAJESTIK-PLUS OÜ; account number; we also ask to add photos and, if possible, a copy of the invoice.

7.4. MAJESTIK-PLUS OÜ shall not be responsible for:

7.4.1. damage to the goods due to the Client’s fault or negligence;

7.4.2. a defect resulted from inappropriate use of the goods;

7.4.3. wear and tear of the goods during their appropriate use.

Liability and force majeure

8.1. MAJESTIK-PLUS OÜ shall be liable to the Client for damage caused by violating the terms of MAJESTIK-PLUS OÜ, in accordance with the legal acts established in Estonia.

8.2. The Client shall be liable to MAJESTIK-PLUS OÜ for damage caused by violating the legal acts established in Estonia.

8.3. Neither party shall be liable to one another, and violation of the terms in the form of delay or failure to fulfill obligations shall not lead to liability, if that was caused by force majeure circumstances beyond control of the parties.

8.4 Under these terms, MAJESTIK-PLUS OÜ will not compensate for moral damage that may be caused by changes in prices, delivery times of goods, etc.

8.5. MAJESTIK-PLUS OÜ will not compensate for the Client’s expenses caused by the circumstances when the Client assumes liability to third parties (independent of MAJESTIK-PLUS OÜ) on terms that are contrary to these ones.

8.6. MAJESTIK-PLUS OÜ will not compensate the Client for opportunities that remain unused due to changes in delivery times, prices and other terms.

Other terms

9.1. MAJESTIK-PLUS OÜ will use information provided by the Client to fulfill the order and will not disclose information about the Client that became known to it in the course of processing purchases to third parties, unless in cases provided for by the Law.

9.2. Use of the Client’s data for newsletters and personal offers shall be possible only with the Client’s consent during his/her registration as a client.

9.3. For issues that are not governed by these terms, the Client and MAJESTIK-PLUS OÜ shall be guided by the laws in force in Estonia and other acts regulating international relations.

9.4. Differences and disputes arising from the fulfillment of these terms shall be resolved through negotiations. If disputes arising from the Contract cannot be resolved through negotiations, then both the Client and MAJESTIK-PLUS OÜ shall have the right to apply for the protection of their rights to the Department of Consumer Protection or the court.

Final provisions

10.1. These ordering terms and contract of sale of the online store www.wine-craft.eu shall be governed by Estonian law. If any provision of the ordering terms becomes invalid, it will not affect the validity of other ordering terms and the contract of sale as a whole. In such a case, the invalid provision shall be replaced by another provision that is closest to it by its legal and economic value.